Shipping & Returns

 

Angled Spade Technologies Return, Refund, and Cancellation Policies

 

Angled Spade Technologies has a limited Lifetime warranty on all products. All products and accessories that are not under federal or state restrictions are covered by a standard 30 day return policy. Details of return and cancellation policies for NFA and non-NFA items can be found below. Please read each policy carefully before purchasing.

No returns will be accepted without filling out the Warranty Return Form below first and getting an approved RMA from our Customer Service team. To request the form, please email info@angledspade.com

Return policy for non-NFA items:

This policy exclusively pertains to non NFA purchases conducted via the Angled Spade Technologies webstore. The following terms and conditions apply:

Refunds and Exchanges

  1. Eligibility: To be eligible for a refund or exchange, the request must be made within thirty (30) days of the purchase date.

  2. Product Condition: The product must be returned in an unused, undamaged, and unaltered condition, with all original packaging and accompanying materials intact.

  3. Inventory Limitation: Exchanges are subject to the availability of products in our current inventory. Angled Spade Technologies LLC reserves the right to limit exchanges based on stock availability.

  4. Shipping Costs: Customers are solely responsible for all shipping costs associated with returns and exchanges.

  5. Contact Information: Before sending products in for a return, Customers must complete Angled Spade Technologies LLC’s official Warranty Return Form. The submission of this form constitutes an essential prerequisite for the commencement of any warranty-related proceedings. Following the completion of the form, customers may contact Angled Spade Technologies LLC’s customer service department via email at info@AngledSpade.com or by phone at 800-527-9484 for additional assistance or inquiries.

  6. Return Authorization: Customers must obtain a Return Merchandise Authorization (RMA) number from Angled Spade Technologies LLC before returning any products for a refund or exchange. This RMA number is essential for processing returns and ensuring a smooth transaction.

 

Purchases from Dealers or Distributors

For products purchased from authorized dealers or distributors, Angled Spade Technologies LLC explicitly disclaims liability and will not accept returns. Customers are obligated to adhere to the return policies established by the dealer or distributor from whom the product was originally purchased. All Angled Spade Technologies products acquired through such channels are subject to the respective return policies of the dealers or distributors involved.

By making a purchase through the Angled Spade Technologies webstore, customers acknowledge and agree to abide by the terms and conditions outlined in this policy, which are designed to protect the interests of Angled Spade Technologies LLC while ensuring transparency and fairness in the return and exchange process.

Cancellation policy for non-NFA items:

This policy exclusively pertains to non NFA purchases conducted via the Angled Spade Technologies webstore. The following terms and conditions apply:

  1. Cancellation Window: Customers may cancel an order for a full refund if the cancellation request is submitted prior to shipment.

  2. Refund Processing Time: Refunds for approved cancellations will be processed within 30 business days. Please note that it may take additional time for the refunded amount to appear in your account, depending on your payment method and financial institution.

  3. Cancellation Request Submission: To request a cancellation, please send an email to info@AngledSpade.com with the order number and CANCEL ORDER as the subject line, or contact our customer support team at 800-527-9484.

  4. Confirmation: Upon successfully cancelling an order, you will receive confirmation via email or other appropriate means.

  5. Exceptions: Please be aware that certain orders, such as custom or personalized items, may not be eligible for cancellation. In such cases, cancellation requests will be reviewed on a case-by-case basis.

 

By purchasing from the Angled Spade Technologies webstore, customers agree to this cancellation policy, which protects Angled Spade Technologies LLC’s interests and ensures fair and transparent cancellation procedures.

 

Cancellation policy for NFA items:

This policy is exclusively applicable to National Firearms Act (NFA) purchases made through the Angled Spade Technologies webstore. The following terms and conditions apply:

Cancellation of NFA Orders

  1. Cancellation Deadline: NFA orders may be cancelled at any time until the submission of any requisite paperwork to the Bureau of Alcohol, Tobacco, Firearms, and Explosives (B.A.T.F.E.), including but not limited to the Form 3 necessary for the transfer of the suppressor to the designated dealer.

  2. Cancellation Fee: In the event of order cancellation, a 25% processing and restocking fee shall apply. This fee will be issued as a non-cash credit, such as a gift card, coupon, or account credit, and is non-exchangeable for cash. The credit shall expire one calendar year from the date of issuance.

  3. Orders After ATF Submission: Once an application has been submitted to the ATF, no cancellations will be entertained, and all purchases of NFA items shall be considered final. 

 

ATF Denials or Return Without Action (RWA)

 In the unfortunate event of an ATF denial or a return without action (RWA) related to your NFA application, Angled Spade Technologies LLC will adhere to the following guidelines:

  1. Refund Offer: In cases where an application is denied due to the prospective owner’s ineligibility to possess a suppressor, Angled Spade Technologies LLC will extend a full refund, with the exception of a 25% processing and restocking fee.

  2. Payment Method: The 25% processing and restocking fee will be issued in the form of a non-cash credit, such as a gift card, coupon, or account credit, and is non-exchangeable for cash. This credit shall expire one calendar year from the date of issuance.

  3. Return Procedure: To facilitate this process, the NFA item in question must be returned to Angled Spade Technologies LLC by the designated dealer, or the dealer may opt to purchase the suppressor for their own sales at standard dealer pricing.

 

Refund Issuance

  • Refund Upon Receipt or Transfer Settlement: Please be advised that refunds will not be issued until the NFA product is physically received by Angled Spade Technologies LLC or the designated dealer has concluded the transfer status with the appropriate authorities.

 

This policy is devised to safeguard the interests of Angled Spade Technologies LLC while maintaining transparency and fairness in the context of NFA purchases, cancellations, and refunds. By engaging in NFA transactions with Angled Spade Technologies LLC, customers acknowledge and accept these stipulations.

Refund Policy

 

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Because of the nature of firearm suppressors and the NFA regulations surrounding them, all suppressor sales are final as long as the correct, undamaged product was received by the customer.  All Angled Spade Technologies products carry a limited lifetime warranty.  All suppressor accessories, including muzzle devices, may be returned for a full refund as long as the products are received in their unused and original condition within 30 days of the date of purchase.

Shipping
To return your product, please contact us and then you should mail your product to: 11 Kenny Roberts Memorial Dr, Unit 1, Suffield, CT 06078


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

All suppressors are subject to all state and national laws including all NFA and BATF rules and regulations.  All NFA items purchased are required to be transferred through a registered Federal Firearms License dealer who is a Class III Special Operational Taxpayer.  The purchaser of these goods are responsible for all NFA tax stamps and dealer transfer fees that may apply.  A copy of both the FFL and SOT of the transferring party will be required before reaching the checkout page on all orders containing NFA items.  Non NFA restricted items including accessories and muzzle devices may be shipped to any residential or business address as long as they are legal in state in which they reside.